Vietnamese New Year (Tết) is coming. We will be busy travelling back to our home town, preparing for new year's eve with our families, going to visit our relatives,... this could descrease our response time for your questions and support requests. We will try our best to reply your emails and tickets within 24 hours.
In February 18, we will get back to work and our support will be back to normal.
We apologize for any inconvenience, and thank you for your understanding!
Hung Tran and Nguyen Trang