Refund policy

We offer a 15 days money-back guarantee for all our commercial products.

  • If you are not satisfied with our products, you have the unconditional right to claim and receive a refund within 15 days after the purchase date. No refund is available after 15 days.
  • A request for a refund must be submitted via our Support System, any refund request via email or contact form will not be accepted.

We also believe that most of the refunds can be avoided. Please contact us for any technical issue you have been faced with while installing/configuring the software. If you are not happy with our products or services for any reason, you are always welcome to send us your feedback and suggestions on how to improve the software or the services we offer. We will do the best we can to ensure you are totally satisfied with our software and customer service.